šļø Mifflin.Group Products
Welcome to the Mifflin Digital Workplace (MDW) ā our flagship cloud platform ā plus our collection of Digital Office Supplies⢠add-ons.
Itās everything your office needs, digitally. (Except coffee.)
š Flagship: Mifflin Digital Workplace (MDW)
A parody SaaS platform that feels like the real thing ā the perfect backdrop for incident simulations and ESM training.
Core Apps
- MifflinDrive ā File sharing (totally not Dropbox).
- MifflinDesk ā Digital desk for workflow, ticketing, and project tracking.
- MifflinChat ā Team chat & meetings (half Slack, half Teams, 100% unreliable).
Why MDW Matters
- Believability: Looks like a real SaaS, so incidents feel authentic.
- Training Sandbox: Outages, sync bugs, workflow failures ā all SEV-ready.
- Serious Under the Jokes: Enables bridge calls, ICS roles, comms exercises, and post-incident reviews.
š¦ Digital Office Supplies⢠(Add-Ons)
Because no modern digital workplace is complete without office supplies in the cloud.
| Add-On | What It Does | Why Itās Ridiculous (and Perfect) |
|---|---|---|
| Cloud Stapler 365 | SaaS-based stapling for all your digital docs | Finally, staple PDFs in the cloud |
| Toner-as-a-Service (TaaS) | Subscription toner delivery (for printers you donāt own) | Predictable revenue model nobody wanted |
| Post-It Pro⢠| Augmented reality stickies | Sticky notes⦠in the metaverse |
| PaperClip+ | AI-enhanced paperclips | āLooks like youāre filing an incidentā¦ā |
š ļø Example Training Scenarios
| Scenario | MDW System | Training Focus |
|---|---|---|
| File sharing outage | MifflinDrive | Intake, escalation, external comms |
| Post-It sync bug | Post-It Pro⢠| Low-sev QA case study |
| Global chat downtime | MifflinChat | SEV-1 bridge call, stakeholder comms |
| Workflow corruption | MifflinDesk | Long-tail CSI/root cause analysis |
š Website Mockup (for learners)
Your product page doubles as the ācustomer-facing siteā in training:
- Home: āWork smarter with Mifflin Digital Workplaceā
- Products: MDW + Digital Office Supplies⢠suite
- Status Page: Fake incident history, SEV-1 outages, postmortems
- Support/Docs: ESM playbooks, policies, FAQs
- Careers: Fake job postings (e.g., āIncident Commander Internā)
š Brand Voice
We explain products in the voices of our āconsultantsā to keep things fun:
- Jared Dunn: earnest MBA clarity.
- Richard Hendricks: awkward tech authority.
- Dinesh & Gilfoyle: sarcastic devilās advocates.
- Michael Scott: people-first warmth.
- Dwight Schrute: disciplined Major Incident Commander.
ā
Summary:
Mifflin.Groupās main product is Mifflin Digital Workplace (MDW), a parody-real SaaS suite that creates a credible, funny, and flexible training environment.
The add-on Digital Office Supplies⢠make it absurd enough to be memorable ā but serious enough to teach structured incident management.
